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Responsible Gambling at 21Bit Casino

At 21Bit Casino, we are committed to providing a safe, fair, and enjoyable gaming environment for all our Australian players. We believe that gambling should always be a form of entertainment — never a way to make money or escape personal problems. Our Responsible Gambling policy is designed to help you stay in control and enjoy your experience responsibly.

Our Commitment to Responsible Gambling

21Bit Casino takes problem gambling seriously. We actively support responsible gambling initiatives and comply with the guidelines set out by Australian consumer protection standards. Our team is trained to identify signs of problem gambling and to assist players who may need support.

Know the Signs of Problem Gambling

Problem gambling can affect anyone. It is important to recognise the warning signs early. You may have a gambling problem if you:

  • Spend more money on gambling than you can afford to lose
  • Borrow money or sell possessions to fund gambling
  • Feel anxious, irritable, or restless when not gambling
  • Chase losses by continuing to gamble after losing
  • Neglect work, family, or personal responsibilities due to gambling
  • Lie to friends or family about how much time or money you spend gambling
  • Use gambling as a way to cope with stress, depression, or other emotional issues

If any of these signs apply to you, we strongly encourage you to seek help immediately.

Self-Assessment

Not sure if your gambling habits are healthy? You can take a free, confidential self-assessment test through the Gambling Help Online website. This tool can help you better understand your relationship with gambling.

Tools to Help You Stay in Control

21Bit Casino provides a range of responsible gambling tools that you can access directly from your account settings at any time:

Deposit Limits

Set daily, weekly, or monthly deposit limits to control how much money you add to your account. Once a limit is set, it takes effect immediately. Increasing a limit requires a 7-day cooling-off period.

Loss Limits

Define the maximum amount you are willing to lose over a set period. This helps prevent chasing losses and keeps your spending within a budget you are comfortable with.

Session Time Limits

Set a maximum duration for your gaming sessions. Once your time limit is reached, you will be automatically logged out of your account.

Reality Checks

Enable regular pop-up reminders that show you how long you have been playing and how much you have spent. These notifications help you stay aware of your activity in real time.

Cool-Off Period

If you feel you need a short break from gambling, you can activate a cool-off period of 24 hours, 48 hours, or up to 30 days. During this time, you will not be able to log in or place bets.

Self-Exclusion

If you believe you need a longer break, you can self-exclude from 21Bit Casino for a period of 6 months, 1 year, 2 years, 5 years, or permanently. During self-exclusion, your account will be suspended and you will not receive any promotional communications from us. To request self-exclusion, please contact our support team at [email protected].

National Self-Exclusion — BetStop

Australian residents can also register with BetStop, the National Self-Exclusion Register, which allows you to self-exclude from all licensed Australian online wagering services simultaneously. Registration is free and can be completed at www.betstop.gov.au or by calling 1800 238 786.

Protecting Minors

21Bit Casino strictly prohibits gambling by anyone under the age of 18. We conduct identity verification checks on all players to ensure compliance with this policy. If you share a device with minors, we strongly recommend using parental control software to prevent underage access to gambling websites.

Recommended parental control tools include:

Support Organisations in Australia

If you or someone you know is struggling with gambling, free and confidential help is available 24 hours a day, 7 days a week through the following Australian support services:

Tips for Gambling Responsibly

  • Set a strict budget before you start playing and stick to it
  • Never gamble with money you cannot afford to lose
  • Treat gambling as entertainment, not as a source of income
  • Take regular breaks and do not gamble for extended periods
  • Do not gamble when you are feeling stressed, depressed, or under the influence of alcohol
  • Balance gambling with other leisure activities
  • Keep track of the time and money you spend gambling
  • Never chase your losses

Contact Our Responsible Gambling Team

If you have any questions about our responsible gambling tools or need assistance activating any of the features described on this page, our dedicated support team is available 24/7:

We are here to help. Your wellbeing is our priority.

Last updated: June 2026

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