Privacy Policy for 21Bit Casino

Effective Date: June 1, 2026

Welcome to 21Bit Casino. We value your privacy and are committed to protecting your personal information. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website and use our services in Australia. Please read this policy carefully to understand our views and practices regarding your personal data.

1. Information We Collect

We may collect and process the following data about you:

Personal Identification Information: Name, date of birth, address, email address, phone number, and other similar contact data.
Account Information: Username, password, and account preferences.
Verification Documents: Identity documents such as passport, driver’s license, or other government-issued ID for verification purposes.
Transaction Data: Details of deposits, withdrawals, bets, wins, losses, and other financial transactions.
Technical Data: IP address, browser type and version, time zone setting, browser plug-in types and versions, operating system and platform, and other technology on the devices you use to access this website.
Usage Data: Information about how you use our website, products, and services.
Marketing and Communications Data: Your preferences in receiving marketing from us and your communication preferences.

2. How We Use Your Information

We use the information we collect for the following purposes:

To provide, operate, and maintain our casino services.
To verify your identity and comply with legal and regulatory requirements, including anti-money laundering (AML) and responsible gambling obligations.
To process your transactions and manage your account.
To communicate with you, including sending important notices, updates, and promotional materials (where you have consented to receive them).
To improve our website, products, and services.
To detect, prevent, and address fraud, security issues, or other illegal activities.
To comply with applicable laws and regulations.

3. Legal Basis for Processing Your Data

Under the Australian Privacy Principles and applicable laws, we process your personal data based on the following legal grounds:

Your consent, where required.
Performance of a contract with you.
Compliance with legal obligations.
Our legitimate interests, such as improving services and preventing fraud, provided your rights do not override these interests.

4. Disclosure of Your Information

We may share your personal information with third parties in the following circumstances:

With service providers and partners who perform services on our behalf, such as payment processors, identity verification services, and IT providers.
With regulatory authorities, law enforcement, or other government bodies as required by law or to protect our rights.
In connection with a business transfer, merger, or acquisition.
With your consent or at your direction.

All third parties are required to keep your information confidential and secure.

5. Data Security

We implement appropriate technical and organizational measures to protect your personal information against unauthorized access, alteration, disclosure, or destruction. Despite these measures, no internet transmission is completely secure, and we cannot guarantee absolute security.

6. Data Retention

We retain your personal data only as long as necessary to fulfill the purposes outlined in this Privacy Policy, including to comply with legal, regulatory, tax, accounting, or reporting requirements.

7. Your Rights

Under Australian privacy laws, you have the right to:

Access the personal information we hold about you.
Request correction of inaccurate or incomplete information.
Withdraw consent where processing is based on consent.
Object to certain processing activities.
Request deletion of your personal data, subject to legal and contractual restrictions.

To exercise any of these rights, please contact us using the details below.

8. Cookies and Tracking Technologies

We use cookies and similar tracking technologies to enhance your experience on our site, analyze site usage, and assist with marketing efforts. You can control cookie preferences through your browser settings. For more information, please see our Cookie Policy.

9. International Data Transfers

Your information may be transferred to, and processed in, countries outside Australia, including countries that may not have the same data protection laws. We ensure that such transfers are subject to appropriate safeguards to protect your privacy.

10. Children’s Privacy

Our services are not directed to individuals under the age of 18. We do not knowingly collect personal information from children. If we become aware that we have collected personal data from a child under 18, we will take steps to delete such information promptly.

11. Changes to This Privacy Policy

We may update this Privacy Policy from time to time to reflect changes in our practices or legal requirements. We will notify you of any significant changes by posting the new Privacy Policy on this page with an updated effective date.

12. Contact Us

If you have any questions or concerns about this Privacy Policy or our data practices, please contact us:

21Bit Casino Privacy Officer
Email: [email protected]
Phone: +61 2 1234 5678
Address: 123 Gaming Street, Sydney, NSW 2000, Australia

Thank you for trusting 21Bit Casino with your personal information. We are committed to protecting your privacy and providing you with a safe and enjoyable gaming experience.